How to delete your Veena account

Published By Veena Studio

To delete your Veena account, open Account (click your avatar; in the studio, choose Profile info), go to the Data & privacy tab and use the Delete account card at the bottom: type your email to confirm and click Delete account. The account closes at once, Veena Pro is cancelled, and your data is deleted by the date the app shows you. Until that date you can restore everything by signing in again.

How to delete your Veena account

  1. Export anything you want to keep first. Open each project and export it as WAV, MP3, MIDI or stems; see Veena export formats.
  2. Open Account: click your avatar on the projects page, or in the studio click your avatar and choose Profile info.
  3. Choose the Data & privacy tab, the last tab in Account.
  4. Scroll to the Delete account card at the bottom.
  5. Type the email address of your account to confirm.
  6. Click Delete account.

The same steps work on a computer and on your phone.

What happens to your data

When you click Delete accountBy the date shown in the app
Veena ProCancelled, no further paymentCancelled
SessionsEvery session signed outSigned out
Projects and filesKept, ready to restoreDeleted
CoProducer chatsKept, ready to restoreDeleted
Billing recordKept, ready to restoreDeleted
Sign-inShows Restore accountDeleted

Deletion runs in a weekly batch, so the app tells you the date your data will be gone by rather than a fixed number of days. For how Veena handles personal information, read the privacy policy.

Changed your mind? Restore your account

Until the date shown in the app, sign in to Veena with the same account. Veena shows Restore account. Choose it and your account comes back with your projects, files and chats as you left them.

Can't sign in?

Email hi@veena.studio from the address your Veena account uses and ask for it to be deleted. Support closes the account the same way the Delete account button does.

Only want to stop paying?

You don't need to delete your account to stop paying. Cancel Veena Pro from the Billing tab instead and keep every project on the free plan; see cancel Veena Pro and manage billing.

Related reading: Veena help centre, Cancel Veena Pro and manage billing, Veena export formats, Projects and autosave.

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Frequently asked questions

Do I need to cancel Veena Pro before I delete my account?

No. Deleting your Veena account cancels Veena Pro for you at the same moment, and every session you have open is signed out. There is nothing to cancel first in the billing portal. If you only want to stop paying and keep your songs, cancel Veena Pro instead and keep everything on the free plan.

Can I export my songs before I delete my account?

Yes, and you should. Open each Veena project you want to keep and export it before you delete the account: a 24-bit WAV, an MP3, MIDI or every track as stems, free on every plan with no watermark. Once the deletion goes through, your projects and files are gone and cannot be exported.

How long until my Veena data is gone?

Closing the account is instant. Your data is then deleted in a weekly batch: your projects and files, your CoProducer chats, your billing record and your sign-in. Veena shows you the date your data will be gone by, so you always know how long you have to change your mind.

Can I restore my Veena account after deleting it?

Yes, until the date shown in the app. Sign in to Veena with the same account and Veena shows Restore account. Choose it and your account comes back with your projects, files and chats as you left them. After that date the deletion is final.

How do I delete my account if I can't sign in?

Email hi@veena.studio from the address your Veena account uses and ask for the account to be deleted. Support closes it the same way the Delete account button does: Veena Pro is cancelled, sessions are signed out, and your data is deleted in the next weekly batch.

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